At Ola Cabs Goa, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our cab services through our website https://olacabsgoa.com/. By using our services, you agree to the practices described in this policy.

Information We Collect:

1. Personal Information: We may collect personal information such as your name, contact details, email address, and payment information when you book our cab services.

2. Location Data: With your consent, we collect location data through GPS technology to provide you with accurate pickup and drop-off services.

3. Usage Information: We may gather information about your interactions with our website and services, including pages visited, features used, and the duration of your sessions.

How We Use Your Information:

1. Service Delivery: We use your personal information to provide you with cab services, process bookings, and ensure smooth transportation experiences.

2. Customer Support: Your information helps us respond to your inquiries, resolve issues, and improve our customer support services.

3. Payment Processing: We process payment information to facilitate transactions and prevent fraudulent activities.

4. Communication: We may send you transactional emails, service updates, and promotional materials related to our cab services. You can opt out of promotional communications at any time.

5. Improvement and Research: We analyze usage patterns to enhance our website, services, and user experiences. This data is anonymized and used for internal purposes only.

Data Sharing and Disclosure:

1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our cab services, payment processing, and customer support.

2. Legal Compliance: We may disclose your information if required by law, government authorities, or to protect our rights and interests.

Data Security:

We take appropriate measures to safeguard your data from unauthorized access, alteration, or disclosure. We use industry-standard encryption protocols and secure storage practices to protect your information.

Your Choices:

1. Access and Correction: You have the right to access and correct your personal information. You can update your account details by logging into your account on our website.

2. Data Deletion: You can request the deletion of your account and personal information. However, certain data may be retained for legal and operational purposes.

Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to Privacy Policy:

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or other communication channels.