Welcome to Ola Cabs Goa! Before you proceed to use our cab services through our website https://olacabsgoa.com/, we kindly request you to carefully read and understand our Terms & Conditions. By booking our cab services, you agree to comply with the following terms and conditions:

1. Booking and Service:

1.1. You must provide accurate and complete information when booking our cab services, including your name, contact details, pickup location, and destination.

1.2. The availability of our cab services is subject to location, vehicle availability, and operational constraints.

1.3. Booking confirmations will be sent to your provided email address or mobile number. Please ensure that your contact details are up to date.

2. Payment:

2.1. Payment for our cab services can be made through the methods specified on our website. All payments are processed securely.

2.2. The fare for the cab service will be displayed during the booking process. Additional charges, such as tolls, parking fees, or extra waiting time, may apply and will be communicated to you.

2.3. All fares and charges are subject to local taxes and regulations.

3. Cancellation and Refunds:

3.1. You can cancel your booking through our website or by contacting our customer support. Cancellation charges may apply based on the time of cancellation and the terms outlined on our website.

3.2. Refunds, if applicable, will be processed according to our refund policy, which is available on our website.

4. Conduct and Responsibility:

4.1. You are responsible for your conduct during the cab service. Any damage caused to the vehicle due to your negligence will result in charges for repair or cleaning.

4.2. Smoking, consuming alcohol, or engaging in any illegal activities is strictly prohibited in the vehicle.

4.3. Our drivers are trained professionals, and their instructions must be followed for a safe and pleasant journey.

5. Liability and Insurance:

5.1. Ola Cabs Goa will not be liable for any delays, missed connections, loss, or damages caused due to factors beyond our control, such as traffic, weather, or road conditions.

5.2. While we take precautions to ensure your safety, Ola Cabs Goa is not responsible for any injuries, accidents, or damages that may occur during the cab service.

5.3. Our vehicles are insured as required by local regulations. Any claims related to accidents or damages will be processed according to our insurance policy.

6. Amendments and Termination:

6.1. Ola Cabs Goa reserves the right to modify, suspend, or terminate our cab services, website, or these Terms & Conditions at any time. Notice of such changes will be provided through our website.

6.2. We may terminate your access to our services if you violate these Terms & Conditions or engage in any prohibited activities.

7. Governing Law and Dispute Resolution:

7.1. These Terms & Conditions are governed by the laws of the jurisdiction in which Ola Cabs Goa operates.

7.2. Any disputes or claims arising out of or related to our services will be subject to arbitration or mediation, as outlined in our dispute resolution policy available on our website.